Shipping Policy
At Seenu Beauty, we are committed to providing reliable and efficient shipping for all your cosmetic product needs. Please read the following information about our shipping policies for Kuwait and Dubai.
1. Shipping within Kuwait
Delivery Time:
- Orders within Kuwait are typically delivered on the same day or next day, depending on the time the order is placed.
- Orders placed before 12 PM will be processed for same-day delivery. Orders placed after 12 PM will be delivered the following business day.
Shipping Fees:
- A standard delivery fee of KD 2 applies for all orders within Kuwait.
- Free shipping is available for orders exceeding KD 20.
Cash on Delivery (COD):
- We offer Cash on Delivery (COD) for all orders within Kuwait.
- An additional KD 1 charge applies for COD orders.
Order Tracking:
Once your order is dispatched, you will receive an email or SMS confirmation with tracking information to monitor the status of your delivery.
2. Shipping to Dubai, UAE
Delivery Time:
- For orders to Dubai, delivery typically occurs within 3-5 business days after shipment.
- Delivery times may vary based on customs and local shipping services.
Shipping Fees:
- A flat shipping fee of AED 30 applies for all Dubai orders.
- Free shipping is available for orders exceeding AED 300.
Prepaid Orders Only:
- All orders to Dubai must be prepaid using available payment methods. Cash on Delivery (COD) is not available for orders to Dubai.
Customs and Import Duties:
- Customers in Dubai are responsible for any customs duties or taxes imposed by local authorities. These charges are not included in the product or shipping price.
Order Tracking:
You will receive tracking details via email or SMS once your order is shipped. You can use this information to track the progress of your shipment.
3. General Shipping Information
Order Processing Time:
- Orders are processed within 1-2 business days (excluding weekends and public holidays).
Delivery Delays:
- We aim to meet all delivery timelines. However, unexpected factors such as weather conditions, customs clearance, or other unforeseen events may cause delays. You will be notified if any delays occur.
4. Contact Us
For any questions related to shipping, you can contact us:
- By email: [email protected]
- By phone: +96550729545
- Visit our store: Shop No 09, Al-Jazaier Street, Qibla Soack Mubarakiya, Kuwait.